Hi Ya,
If you have cancelled you jobs in print queue and the job is still stuck, you have come to the right place. Here is how you can clean your stuck print jobs.
1. On the server where your print management is installed, Open up print management
If you have cancelled you jobs in print queue and the job is still stuck, you have come to the right place. Here is how you can clean your stuck print jobs.
1. On the server where your print management is installed, Open up print management
You can do
this by open Run (Windows + R )
Type in the
following
PRINTMANAGEMENT.MSC
2. On the Print Management console, Right click on your print server name > Click properties.
3. Open the Spool folder location
4. Open Services
You can do
this by open Run (Windows + R )
Type in the
following
SERVICES.MSC
5. Find
Print Spooler and stop the service, (don’t close the console as you need it to
start again)
6.Delete all the file inside the step 3 location
7. Start
the print spooler
8. Close
and open your print management console.
This should remove all the stuck print jobs. Please make sure that you are logged in with admin privilege .
This should remove all the stuck print jobs. Please make sure that you are logged in with admin privilege .
Good luck !!
8. Close
and open your print management console.
